Policy version · 2026-09-01
How delivery works
Confirmed payment → account entitlement.
- TriggerSuccessful PayTR payment notification to SoundAnew’s secure callback.
- Delivery methodServer-side activation of Plus on the same account that started checkout.
- Customer checkView status on Membership and Account pages after refresh or re-sign-in if needed.
- Typical timingUsually within a few minutes of confirmation.
If access is delayed
Simple recovery steps first.
- Wait up to 30 minutes and refresh Account / Membership.
- Sign out and sign back in with the same email used at checkout.
- If access is still missing after 24 hours, email support@soundanew.com with your account email and order reference — never send card numbers or passwords.
What is not delivered
No physical goods and no transferable download license.
SoundAnew does not ship products, gift cards or offline media. Streaming access is personal to the account. Cancellation and refund rules are described in the Cancellation and refund policy. Business context is summarized on the Business model page.
Türkçe teslimat özeti
Dijital ifa, hesabınıza tanımlanır.
Plus erişimi, PayTR’nin başarılı ödeme bildiriminden sonra siparişi veren SoundAnew hesabına otomatik tanımlanır. Fiziksel ürün, kargo veya teslimat ücreti yoktur. Sorun devam ederse support@soundanew.com adresine yazın.